Privacy Policy

Last updated: February 2026

Who We Are

TahTech Ltd ("we", "us", "our") is a company registered in England and Wales. We operate the website tahtech.co.uk and are the data controller for personal information collected through our website and services.

Information We Collect

We collect personal data that you provide directly when placing an order or contacting us:

  • Identity data: name, email address
  • Contact data: shipping address, billing address, phone number
  • Payment data: processed securely by Stripe; we do not store card details
  • Technical data: IP address, browser type, device information (collected automatically)
  • Usage data: pages visited, interactions with the site (via Google Analytics)

How We Use Your Data

  • To process and fulfil your orders
  • To send order confirmation and shipping updates
  • To respond to customer support enquiries
  • To improve our website, products, and services through analytics
  • To comply with legal obligations

Data Sharing

We do not sell your personal data. We share data only with trusted third-party service providers necessary to operate our business:

  • Stripe: payment processing
  • Royal Mail: order delivery and tracking
  • Google Analytics: website usage analytics (anonymised)

Cookies

We use essential cookies to maintain your shopping cart session and ensure the website functions correctly. We also use Google Analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order records are retained for 6 years for tax and accounting purposes.

Your Rights (UK GDPR)

Under the UK General Data Protection Regulation, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us.

Contact Us

If you have any questions about this privacy policy or your personal data, please contact us.